Privacy Policy

1. Who we are

Andres is a Miami, Florida–based provider of AI automation systems for businesses and professional firms. This policy applies to the andres.solutions website and to inquiries you submit to us. It does not govern the separate services we may provide to clients under a signed engagement, which are addressed in that agreement.

2. Information we collect

Information you provide

When you contact us, request an audit, book a call, or submit a form, we may collect your name, email address, phone number, business or firm name, and any details you choose to share about your needs.

Information collected automatically

When you visit the site, we and our service providers may automatically collect limited technical information such as your IP address, browser type, device type, referring pages, and pages viewed. This may be collected through cookies and similar technologies.

3. How we use your information

We use the information we collect to:

• Respond to your inquiries and schedule and conduct calls or audits;
• Provide, evaluate, and improve our services and website;
• Send you information you request and, where permitted, relevant follow-ups;
• Maintain the security and integrity of our site; and
• Comply with our legal obligations.

4. How we share information

We do not sell your personal information. We share it only as needed with:

• Service providers that help us operate, including website hosting, appointment scheduling, email delivery, and analytics providers, who process information on our behalf;
• Legal and safety recipients, where required to comply with law, enforce our terms, or protect rights, property, or safety; and
• Business transfers, in connection with a merger, acquisition, or sale of assets, subject to this policy.

5. Cookies and analytics

Our site may use cookies and similar technologies to remember preferences and understand how the site is used. You can control cookies through your browser settings; disabling them may affect some functionality. Where we use analytics, it is to understand aggregate site usage, not to identify you individually.

6. Data retention

We keep personal information only for as long as needed for the purposes described in this policy, to maintain our business records, and to comply with our legal obligations, after which we delete or anonymize it.

7. Data security

We use reasonable administrative and technical measures to protect the information we hold. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

8. Your choices and rights

You may request to access, correct, or delete the personal information we hold about you, and you may opt out of non-essential communications at any time by using the unsubscribe option or contacting us. Depending on where you live, you may have additional rights under applicable law. To make a request, email hello@andres.solutions.

9. Third-party links and services

Our site and communications may link to third-party services, such as our scheduling provider. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.

10. Children's privacy

Our website and services are intended for businesses and individuals aged 18 and older. We do not knowingly collect personal information from children.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the site after changes take effect constitutes acceptance of the updated policy.

12. Contact us

If you have questions about this Privacy Policy or how we handle your information, contact us at hello@andres.solutions.